Analyst, IT Support (Onsite – New York)

We are looking for an IT Support Analyst to provide technical assistance to our New York office staff. You will troubleshoot hardware and software issues, set up workstations, manage user accounts, and support network infrastructure. This role is ideal for someone with strong customer service skills and a passion for technology.

• Associate or bachelor's degree in IT, computer science, or related field
• Basic knowledge of Windows and macOS, Active Directory, and networking
• Strong problem‑solving skills
• Excellent communication and patience when assisting non‑technical users
• 1‑2 years of helpdesk experience preferred but not required

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a seat in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.

We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.